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Next-Generation Sanitary Ware Delivers Big Data Win

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Big data and the myriad of benefits it can provide has long been recognised as a vital feedback component to understanding performance. But when you think of big data, thoughts of sanitary ware wouldn’t be a natural pairing—until now.

With best-practice bathroom, resource and utility management top of mind, a ground-breaking project such as Market Lane by Hickory is exactly what Caroma had in mind when they developed their Smart Command touch-free plumbing ecosystem.

The system, which significantly reduces the number of surface areas required to be touched for operation, also provides an unprecedented level of data insights.

Understanding from the outset Hickory’s design intention to create both a smart and green office building of the future, Harvey Norman Commercial Victoria knew the solve to the sanitary ware brief lay with Caroma’s Smart Command system.

▲ The office development Market Lane by Hickory boasts Caroma’s Smart Command touch-free plumbing ecosystem.
▲ The office development Market Lane by Hickory boasts Caroma’s Smart Command touch-free plumbing ecosystem.


A truly perfect pairing it turned out to be indeed, that would suit Market Lane’s commitment to using the latest technology to promote a touch free environment.

With no remotes, swipes or key passes for building access, everything is done via smart phone.

Extending this to the bathrooms made sense, according to Hickory project manager Joshua Hill.

“Within the building, we’ve used smart technology that interconnects appliances and systems,” Hill said.

“This has so many benefits, for instances, the bathrooms are fitted out with Caroma’s Smart Command sanitary ware which enables us to understand, in detail, water usage and usage frequencies, making maintenance and management a breeze.”

Simply put, the Smart Command touch-free ecosystem is a network of interconnected, sensor enabled intelligent bathroom products. In the ecosystem tapware, urinals, toilets, showers and leak detection valves are all connected to each other.

▲ The system, which significantly reduces the number of surface areas required to be touched for operation, also provides an unprecedented level of data insights.
▲ The system, which significantly reduces the number of surface areas required to be touched for operation, also provides an unprecedented level of data insights.


This allows for near real-time operational tracking via the Caroma Smart Command Cloud and app or Building Management System (BMS).

“The data that the touch-free sanitary ware ecosystem brings is a game changer from a sustainability and fleet management perspective,” said Harvey Norman Commercial Victoria senior account manager Warren Hadley.

“From water volume consumption, to the total number of flushes or tap activations per unit is possible.

“What’s really exciting is how this data tells a story about user behaviours, such as identifying high traffic areas that would require increased cleaning as part of a targeted sanitation approach.

“It arms our clients with insights such as water usage, which enables easier forecast of water usage costs, including identifying potential leaks should the system detect an unexpected spike in water usage, or unusual water usage patterns.

▲ Inside one of Market Lane’s bathrooms featuring Caroma’s Smart Command touch-free sanitary ware.
▲ Inside one of Market Lane’s bathrooms featuring Caroma’s Smart Command touch-free sanitary ware.


“Caroma’s Smart Command is at the forefront of the touch-free plumbing revolution. It’s what the smartphone once was to all of us. Before we had it, we didn’t know we needed it. But once we did, we couldn’t imagine life without it.”

Harvey Norman Commercial Victoria proud to have supplied appliances and sanitary ware for this innovative project. To learn more about Caroma’s Smart Command system, contact the team at Harvey Norman Commercial.

With showrooms located at Port Melbourne in Victoria, Taren Point, Somersby and Nowra in New South Wales, Mitchell in the ACT, Mile End in South Australia, Osborne Park in Western Australia, Stapylton, Warana and Townsville in Queensland, Darwin in the Northern Territory and Cambridge in Tasmania, Harvey Norman Commercial is an invaluable resource for all project requirements.


The Urban Developer is proud to partner with Harvey Norman Commercial to deliver this article to you. In doing so, we can continue to publish our daily news, information, insights and opinion to you, our valued readers.

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Article originally posted at: https://www.theurbandeveloper.com/articles/harvey-norman-commercial-caroma-big-data-market-lane