“What we’re about to see through the rest of the 2020s is more changes in retail and business than we have seen in the previous 100 years.”
That’s not so much a prophecy but a proclamation by former Amazon executive Brittain Ladd in a recent JLL podcast on the rise of the automated dark store.
Consumers’ rising online shopping expectations and their escalating need for speed of delivery is driving a last-mile race for space by retailers looking to create urban logistics networks to meet those expectations.
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